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Chemical Week Magazine :: Cover Story

Survey REVEALS communications shortfall

8:42 AM MDT | October 29, 2010

A survey of more than 200 chemical companies carried out in September 2010 by CW in association with consulting firm CSC (Falls Church, VA) identified that supply-chain communication is the biggest area of concern within companies’ Reach activities. The survey found that 72% of companies “believe they need to improve customer communications.” Only 21% of companies surveyed state that communications “went rather well” so far and that they have no plans to change anything in the run-up to the 2013 registration deadline. Only 6% of...

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